MÉTHODES DE PAYEMENT
Toutes les transactions sont réglées en dollars canadiens. Nous acceptons American Express, Visa, MasterCard et les virements bancaires pour les commandes internationales.
Les commandes sont soumises à vérification et acceptation avant expédition. Votre carte de crédit sera débitée au moment de l'expédition de votre commande.
CUSTOMS, DUTIES, TARIFFS, TAXES AND VALUE ADDED TAX (VAT)
All parcels are subject to customs, tariff, duty, Value added Tax (VAT), etc.
The amounts are typically determined based on a combination of factors that may include:
- The merchandise's country of origin or manufacture
- The merchandise classification, using a system adopted by the countries that we ship to
- VAT rates are set by the country to which the order is shipping
Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes; in this case, all such return shipping fees and any applicable fees, duties and taxes will be billed to the method of payment you used. Shipping fees are not refundable for undeliverable shipments or refused shipments.
INTERNATIONAL RETURNS & EXCHANGES
Please complete this return form and include it in your shipment. Refer to our Returns Page for our full return policy. Send your item via traceable method to the following address:
53x11 Cyclerie – Returns Center
1400 Boulevard Taschereau, suite 100
LaPrairie, Qc J5R 4E8 (Canada)
Sorry, we cannot accept COD deliveries
RETURNS - CUSTOMS, DUTIES, TAXES & VAT
Unfortunately, we cannot refund your original domestic and international shipping charges. Additionally, we cannot refund customs, duties, taxes, VAT or tariffs. In special cases, if you are returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details.